WHAT DO WE DO - IT SUPPORT AND GUIDANCE: WE ARE A BESPOKE SOLUTIONS PROVIDER
Logo
t: 0151 305 2270
e: info@pandr.co

So, what is IT support?

Having on-hand IT support is like the fourth emergency service when you need it the most! Lots of businesses can function on their knowledge of the basics, but when it comes to the more complex areas, you need some professional help! The longer your system is down or a fault isn’t fixed, the more down time it occurs and possibly lost revenue.

Links

Allow Us to Connect To
And Control Your PC
Raise a New
Ticket
Send Support
an Email
Run an Internet
Speed Test

How our support helps you.

The modern business relies on technology infrastructure, uptime, and availability - and why shouldn't it?

With pressure being applied from customers at an ever increasing rate, being able to work smart and flexible has become a necessity rather than a 'nice to have', from mobile email to remote desktop connection, apps to CRM - all of the things that allow you to communicate quickly, efficiently and neatly with your customers require at least, some kind of technical knowledge to install, configure and maintain.

This is where we step in, to take the strain and stress out of your computer infrastructure, with our service we aim to keep you and your systems working and minimise downtime due to technical problems.
support image
  • Proactive Support
    We actively monitor your systems to ensure problems are rectified as soon as they appear.
  • Dynamic
    We understand that every business is different, which is why we build our support package to suit your business needs.
  • Redundant
    We strongly believe in system redunancy and tailor our systems to minimise the impact in the event of a failure.
  • Responsive
    We aim to fix all problems in the minimum amount of time possible - with an SLA we believe in with a 1 hour response.
  • Mobile
    We understand that staff will work when they're out and about, our remote software allows us to connect to you wherever you are in the world.
  • Personal
    We believe that a rapport with our customers is of prime importance.
PLEASE EMAIL US AT INFO@PANDR.CO FOR FURTHER DETAILS
PRIVACY POLICY: We do not store credit card details nor do we share customer details with any 3rd parties. Our full policy is available HERE
CANCELLATION POLICY: Refunds will be issued within 30 days of a valid claim being made.